Information Management Analyst (NGO)

About the role

Catholic Relief is hiring a full-time, on-site Information Management Analyst in Nairobi. The role supports the design, development, implementation and maintenance of digital information management solutions that strengthen program delivery, monitoring, evaluation, accountability and learning (MEAL). It also involves direct supervision of the Project Analyst – Data Visualization.

Key responsibilities

• Digital MEAL and last-mile commodity management: build and maintain digital tools for beneficiary targeting, registration, routine monitoring, post-distribution monitoring and feedback, and track food commodities and non-food items from distribution points to beneficiaries.
• Digitize distribution processes (registration, identification, targeting, allocation, dispatch, receipt and verification) and integrate them with MEAL, logistics, supply chain and reporting systems.
• Collect, organize and map geographic data, including GPS coordinates from mobile data collection tools, and integrate it into mapping tools.
• Train program staff and partners on the digital programming platform and reporting system, and support onboarding and user adoption.
• Maintain data dictionaries, indicator definitions and standardized collection tools, and support dashboards and reports (e.g., Power BI).
• Supervise the Data Analyst, set work plans and monitor performance and deliverables.

Required profile

• Bachelor's degree in information systems, computer/software engineering or an IT-related field; a Master's degree is a plus.
• Minimum 5 years of experience in information management and digital data solutions focused on MEAL.
• Experience supporting MEAL data collection, management and reporting in humanitarian or development programs, and digitizing operational processes.
• Experience supervising, mentoring or giving technical guidance to staff, and coordinating cross-functional teams.
• Willingness to travel to the field up to 40%.

Required skills

• Preferred: CommCare form development, application configuration and deployment.
• Preferred: KoboToolbox, ODK, DHIS2 or similar data collection platforms.
• Preferred: experience with APIs, data integration and interoperability.
• Strong English, both verbal and written, with the ability to write reports.