Infrastructure Manager

About the role

The Infrastructure Manager will lead the design, operation and security of the company's network, server and cloud environments, ensuring high availability and performance. This role also oversees the service desk, vendor relationships and the development of junior staff.

Key responsibilities

• Manage network, server, and cloud infrastructure to meet enterprise uptime and performance targets.
• Own endpoint management, identity & access provisioning, and collaboration suite administration.
• Plan capacity, patching, and lifecycle refresh for hardware and infrastructure software.
• Lead the helpdesk and infrastructure support team, handling incidents and requests within agreed SLAs.
• Manage vendor contracts, licensing and renewals to optimise total cost of ownership.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• 3‑5+ years of experience managing IT infrastructure, networks or corporate IT operations, including team‑lead experience.
• Proven ability to mentor and develop junior staff or interns.

Required skills

• Strong knowledge of networking concepts and technologies.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Endpoint management and identity & access management expertise.
• Hands‑on experience running a helpdesk/service desk function against SLAs.
• Vendor and contract management capabilities.