Manager, Global Procurement Phones

About the role

GiveDirectly buys close to a million phones a year for its country programs, which rely on mobile money to deliver cash. This manager role owns the end-to-end process: forecasting demand with Programs, managing supplier relationships and orders, and keeping price, delivery and quality on track across all countries. It reports to the Senior Manager, Global Supply Chain.

Key responsibilities

• Forecast phone demand by country and model with Programs and country Operations & Procurement Managers, and turn forecasts into purchase timelines that avoid stockouts and overstock.
• Own supplier communication for feature phones and smartphones, run RFQ/RFP processes, and track supplier performance, quality, pricing and reliability.
• Process and track purchase orders from request through delivery, coordinate with Finance on payments and invoices, and manage returns, warranty claims and defective devices.
• Track and report OTIF, cost savings and Programs satisfaction, flag risks such as price increases, supply shortages and customs delays, and work with the Phone Inventory System Lead on inventory visibility.

Required profile

• 2+ years in procurement, supply chain or vendor/category management; electronics, telecom or hardware sourcing experience is a strong plus.
• Experience with demand forecasting and purchase order management.
• Strong negotiation skills and a track record managing supplier relationships, including resolving returns and warranty claims.
• Comfort working across multiple African countries, time zones and stakeholder groups (Programs, Finance, country OPMs).
• English required; alignment with GiveDirectly values and encouragement for candidates with experience in the communities served.