Operations Manager (Kenya)

About the role

We are seeking an organized and results‑driven Operations Manager to oversee daily business operations in Kenya. The role focuses on improving workflows, supporting team performance, and ensuring efficiency across all departments to help achieve company goals.

Key responsibilities

• Oversee and manage daily operational activities.
• Develop, refine, and implement workflows, processes, and procedures.
• Monitor team performance and operational efficiency.
• Coordinate with various departments to support business objectives.
• Identify operational challenges and deliver effective solutions.
• Prepare reports, track metrics, and analyze operational performance.
• Support project management and process‑optimization initiatives.
• Ensure compliance with company policies and operational standards.
• Assist with resource planning and operational strategy.

Required profile

• Proven experience in operations management, business operations, or a related role.
• Strong leadership and organizational abilities.
• Capability to manage multiple projects and priorities simultaneously.
• Excellent problem‑solving and decision‑making skills.
• Effective communication and collaboration across teams.
• Detail‑oriented with a results‑driven mindset.

Required skills

• Proficiency with spreadsheets.
• Experience using reporting tools.
• Familiarity with operational systems.