Operations Officer - Logistics & Export

About the role

Brites Management Services is hiring a full-time Operations Officer for its logistics and export function, based in Nairobi. The role covers coordinating shipments, handling export documentation and customs clearance, managing vendors and supporting inventory and reporting.

Key responsibilities

• Coordinate local and international shipments from order confirmation to final delivery, plan and monitor transport schedules and track shipments to resolve delays.
• Prepare and verify export documents such as commercial invoices, packing lists, bills of lading, airway bills and certificates of origin, and liaise with customs agents and regulators for clearance.
• Work with freight forwarders, shipping lines, transporters and warehouse teams, and maintain good relationships with suppliers, customers and service providers.
• Coordinate warehouse dispatches and inventory movement, support inventory planning with procurement, warehouse and sales teams, and monitor logistics costs.
• Maintain shipment, logistics and export records, prepare operational reports in Excel and ERP systems, and take part in process improvement initiatives.

Required profile

• Degree in Supply Chain Management, Logistics, Operations Management, Business Administration or a related field.
• At least three years of experience in logistics, supply chain and export operations.
• Demonstrated experience in freight coordination, customs clearance, shipping documentation and transport management.
• Professional certification in Supply Chain or Logistics is an added advantage.

Required skills

• Strong knowledge of logistics, export procedures and customs regulations.
• Advanced proficiency in Microsoft Excel; ERP experience is an added advantage.
• Planning, coordination, analytical, communication and problem-solving skills, with attention to detail and integrity.

Candidates who meet the qualifications should send their CV by email to the company's recruitment team. Interviews are held on a rolling basis until the position is filled, and only shortlisted candidates will be contacted.