Prestige Lead Generator

About the role

Absa is hiring a Prestige Lead Generator, a predominantly branch-based role supporting prestige clients within a defined catchment area through in-person engagement, financial planning and personalized relationship management. The banker recruits, develops and maintains a portfolio of up to 800-1,000 prestige clients, combining face-to-face interaction with digital tools to deliver a high-touch, advisory-led experience.

Key responsibilities

• Sales performance (35%): execute campaigns with the Branch Manager, develop territory-specific growth strategies with regional and direct sales teams, and drive new-to-bank and cross-selling growth while monitoring daily performance against targets.
• Portfolio management and growth (30%): deepen relationships with emerging affluent clients, cross-sell products, grow deposits and investments, and use market intelligence to tailor financial advice.
• Customer experience (10%): maintain a strong Net Promoter Score, resolve issues remotely and in branch, meet SLAs for onboarding and loan processing, keep client data up to date and give priority to walk-in clients.
• Accuracy and efficiency (5%): avoid RTS-related clawbacks, tighten controls on settlement issues and manage portfolio risks and defaults.
• Onboarding accuracy (2.5%) and compliance (2.5%): capture customer data correctly in the core banking system, collect charges and fees, and adhere to KYC, AML and operational risk requirements, including branch snap checks and audit readiness.
• Capacity building and people management (2.5%): complete mandatory training, mentor peers, manage training needs analysis and succession planning, and manage leave so client service remains uninterrupted.

Required profile

• FETC certificate in Business, Commerce and Management Studies (required).
• Ability to work both in person and virtually, and to collaborate with product, operations and service teams.