Protection Assistant - Angaza Program

About the role

RefuSHE Kenya is hiring a Protection Assistant for its four-year Angaza program, which aims to advance economic and financial inclusion for refugee and host community young women aged 18-35, including persons with disabilities, in informal economy settings. The role ensures young refugee women in the program stay safe and can take part in training, apprenticeships and business, identifying those at risk of gender-based violence, exploitation or lack of documents and referring them to specialist services. The position is based in Nairobi, under the supervision of the Protection Lead, with a one-year contract.

Key responsibilities

• Screen participants for protection risks during recruitment and flag those needing support
• Identify women facing protection concerns and refer them to GBV response, legal aid, health and psychosocial support, following up on each referral
• Maintain a directory of protection service providers in each location
• Work with the Safeguarding Officer to help women get or renew documents such as refugee IDs, work permits and business permits
• Help set up safe spaces and peer support groups, and coordinate with Psychosocial Counsellors
• Run awareness sessions on rights, GBV prevention, safe work and labour rights, and hold sessions with families and communities
• Check that training venues, apprenticeship placements and workplaces are safe, and report safeguarding concerns involving staff, partners or employers
• Support the feedback and complaints mechanism, keep confidential case records and share anonymised data with the MEAL team
• Write monthly protection reports and contribute to quarterly and annual reports
• Support Women Ambassadors Groups, take part in protection working groups and referral networks, and carry out other duties assigned by the supervisor

Required profile

• Diploma or degree in Social Work, Community Development, Sociology, Gender Studies, Law or a related field
• At least 2 years of experience in protection, GBV or case management, ideally with refugees, women or young people
• Knowledge of survivor-centred approaches, GBV case management and referral pathways in Kenya, and of refugee rights and documentation under the Refugees Act, 2021
• Psychological first aid or safe identification and referral of GBV survivors training is an advantage
• Experience running community awareness sessions
• Understanding of safeguarding, PSEA and data protection, including the Kenya Data Protection Act, 2019
• Fluent spoken and written English and Kiswahili

Required skills

• Good record-keeping and basic computer skills (Word, Excel)
• Empathy, discretion and confidentiality
• Commitment to gender equality, disability inclusion and refugee rights