Protection Assistant

About the role

The Protection Assistant ensures that young refugee women participating in the Angaza programme are safe and can access the protection services they need. By identifying risks such as gender‑based violence, exploitation or lack of documentation, the role helps women continue training, apprenticeships and business activities without interruption.

Key responsibilities

• Screen participants for protection risks during recruitment using the intersectional vulnerability assessment and flag those needing support.
• Identify women facing protection concerns (GBV, exploitation, safety threats, missing documents) and refer them to specialist services.
• Follow up on every referral, maintain confidential case records and report outcomes to the Safeguarding Officer.
• Assist women in obtaining or renewing essential documents such as refugee IDs, work permits and business licences.
• Support the establishment and management of safe spaces, peer support groups and community awareness sessions on rights, GBV prevention and labour rights.
• Monitor training venues, apprenticeship placements and workplaces for safety and report any risks.

Required profile

• A diploma or degree in Social Work, Community Development, Sociology, Gender Studies, Law or a related field.
• At least 2 years of experience in protection, GBV or case management, preferably with refugees, women or youth.
• Knowledge of survivor‑centred approaches, GBV case management, referral pathways and refugee documentation in Kenya.
• Fluent in English and Kiswahili, with strong record‑keeping and confidentiality skills.

Required skills

• Microsoft Word
• Microsoft Excel