Psychosocial Services Provider for HI Kenya Staff

About the role

Humanity & Inclusion (HI) is seeking a qualified service provider to offer confidential, professional psychosocial support to its staff in Kenya, who work in demanding, remote and humanitarian settings in Nairobi, Kakuma and Dadaab. The contract is for 12 months from signing, renewable subject to satisfactory performance, and covers about 59 staff members.

Key responsibilities

• Provide confidential individual counselling (in person or virtually) and group sessions on stress, burnout, resilience and self-care, referred to specialised care with consent
• Deliver psychological first aid and critical incident debriefing, and offer urgent support outside normal hours
• Train managers and HR staff on recognising distress and referral pathways, and advise on wellbeing initiatives
• Keep records confidential and accessible, in English and Kiswahili, in line with the Data Protection Act, 2019
• Submit a service plan, quarterly reports, summary reports for each critical incident and a final report

Required profile

• Registered Kenyan business with a proven track record of psychosocial or counselling services
• Licensed counsellors and psychologists with experience in trauma, stress, burnout and critical incident debriefing
• Ability to serve in Nairobi, Kakuma and Dadaab, in person or virtually, in English and Kiswahili
• Experience with NGOs or humanitarian organisations and disability inclusion are advantages

Applications include an application letter, CV, detailed budget, three reference letters and are submitted electronically by 25 November 2026.