Quality Assurance Assistant

About the role

The Quality Assurance Assistant will support the QA team in ensuring that all raw materials, in‑process items and finished products meet the highest food safety and quality standards. This role is based at Tilisi Logistics Park in Limuru and works closely with production, maintenance and procurement functions.

Key responsibilities

• Conduct routine inspections and audits of raw materials, work‑in‑progress and finished goods.
• Monitor production processes for compliance with HACCP, FSMS, FSSC 22000, GMP and other food‑safety standards.
• Perform product sampling, testing and analysis, documenting results accurately.
• Investigate quality deviations, customer complaints and non‑conformities, supporting CAPA implementation.
• Maintain quality records, certificates and documentation in line with regulatory requirements.
• Support internal and external audits and ensure timely closure of findings.
• Monitor plant hygiene, sanitation activities and pest‑control programs.
• Participate in risk assessments, equipment calibration, validation activities and continuous‑improvement projects (KAIZEN, RCA).
• Prepare quality performance reports for management review.
• Train production staff on quality, food safety, hygiene and compliance requirements.

Required profile

• Bachelor’s degree in Food Science or Dairy Technology (mandatory).
• Minimum 4 years of experience in a food manufacturing environment within a QA/QC department.
• Strong attention to detail and ability to manage documentation and records.
• Effective communication skills and ability to work collaboratively across functions.

Required skills

• HACCP
• FSMS
• FSSC 22000
• GMP
• CAPA
• OSHA compliance
• KAIZEN
• Root Cause Analysis
• Quality Management Systems
• Risk assessment
• Equipment calibration
• Validation
• Data analysis