Quality Assurance Specialist (Pharmaceuticals)

About the role

The ICRC is recruiting a Quality Assurance Specialist in Nairobi to develop the logistics centre's quality management system and act as the legal representative of the ICRC's pharmaceutical operations before National Drug Regulatory authorities. The post is a 1-year fixed-term contract (renewable depending on budget and performance), level C1, and requires an existing legal right to live and work in Kenya.

Key responsibilities

• Contribute to the continuous improvement of the Quality Management System, including SOPs, KPIs, internal audits, training, change control, deviations and CAPA, in line with WHO Good Distribution Practices (GDP)
• Support the Head Pharmacist and Quality Assurance Pharmacists in implementing GDP requirements
• Develop, review and maintain quality system documentation and give technical guidance on SOPs
• Take part in GDP and GMP audits and support GDP training for the medical supply chain
• Report on quality performance indicators and compliance metrics
• Act as liaison with the Pharmacy & Poisons Board, the director of Veterinary Services and other regulators on import/export permits for pharmaceuticals and medical devices
• Ensure supplier and product compliance, organise disposal of damaged and obsolete drugs, and release or reject products after cold chain breakdowns
• Manage deviations, complaints and CAPA, and support qualification and validation of equipment, systems and processes
• Support Medical Purchasers on quality issues, including the Global Quality Comparison Table, and lead, supervise and mentor team members

Required profile

• Bachelor's degree in Pharmacy from a recognised university
• Registered pharmacist with the Pharmacy & Poisons Board, Ministry of Health, Republic of Kenya
• 10 to 12 years of experience in a pharmaceutical company's quality assurance unit
• Knowledge of Ministry of Health policies and national and international drug laws
• Experience in risk management and strong leadership and supervision skills
• Existing legal right to live and work in Kenya; the ICRC does not sponsor work permits

Required skills

• Advanced computer skills (Word, Excel, PowerPoint)
• High organisational and analytical skills
• Able to build and maintain a network of key contacts

What we offer

• A diverse, humanitarian workforce
• An opportunity to help protect and assist conflict victims worldwide
• Training opportunities

To apply, candidates must upload their CV, a motivational letter, copies of degrees and certificates and a valid licence to practice. Applications are free; the deadline is 20 November 2026.