Quality Assurance Supervisor

About the role

Kenchic PLC is seeking a diligent Quality Assurance Supervisor to join its Quality Assurance Department in Nairobi. Reporting to the Assistant Quality Assurance Manager, you will oversee quality programs, conduct inspections, and ensure compliance with food safety standards.

Key responsibilities

• Implement and monitor quality and food safety requirements across receiving, production, storage, and dispatch.
• Ensure accurate documentation, traceability, and timely reporting of product quality and process deviations.
• Validate and verify on‑line quality checks, laboratory records, and GMP monitoring.
• Prepare reports on product, process and equipment for review by the Quality Assurance Manager.
• Investigate product non‑conformities, customer complaints and support root‑cause analysis with corrective actions.
• Collect, analyse and compile statistical quality data to identify improvement areas.
• Participate in new product development, testing, reporting and specification creation.
• Conduct internal audits, monitor GMP and hygiene compliance, and ensure sanitation schedules are met.
• Manage QA programs, schedules, records and regulatory compliance.
• Deliver food safety and quality training to drive a sustainable quality culture.

Required profile

• Diploma in Food Science and Technology, Chemistry, Biology or equivalent; Bachelor’s degree is an advantage.
• At least 2 years of experience in the FMCG industry with a focus on quality assurance.
• Working knowledge of FSSC 22000, HACCP principles and quality management systems.
• Familiarity with relevant regulatory requirements and Good Laboratory Practices.

Required skills

• FSSC 22000
• HACCP
• Quality Management Systems
• Statistical analysis and data‑analysis tools
• Good Laboratory Practices