Receptionist – Front Desk & Office Support

About the role

We are looking for a vibrant, organised and tech‑savvy Receptionist to be the welcoming face and voice of Pawa IT Solutions. This onsite position will manage front‑desk operations, create a professional first impression for clients, candidates and visitors, and provide essential administrative support to internal teams.

Key responsibilities

• Greet and direct clients, candidates and external stakeholders with a warm, professional demeanor.
• Manage the main phone line, screen calls, answer inquiries and route complex queries to the appropriate departments.
• Oversee a secure digital visitor sign‑in process, notify staff of arrivals and ensure guest comfort.
• Maintain a tidy, organised reception area and shared office spaces.
• Handle incoming and outgoing mail, courier packages and hardware deliveries.
• Monitor office supplies and kitchen stock, coordinating replenishment as needed.
• Assist with vendor communication, file management and document retrieval.
• Coordinate meeting room bookings, schedule appointments and support interview logistics.
• Support event logistics for company meetings, staff activities and occasional events.

Required profile

• Diploma in Business Administration, Front Office Management, Communications or equivalent experience.
• 1–2 years of hands‑on experience as a Receptionist, Admin Assistant or Office Administrator; experience in a tech or fast‑growing corporate environment is a plus.
• Strong verbal and written communication skills in English, with professional telephone etiquette.
• Excellent multitasking, time‑management and discretion.

Required skills

• Proficient use of Google Workspace (Gmail, Docs, Sheets, Forms, Calendar).