Releasing Supervisor / Gate Pass Supervisor

About the role

Mombasa Container Terminal (MCT), a subsidiary of Africa Global Logistics (AGL), is a major container handling facility at the Port of Mombasa, Kenya, serving as a gateway for imports and exports to Kenya and neighbouring countries. It is hiring a Releasing Supervisor / Gate Pass Supervisor (male/female) on a full-time basis under a fixed-term contract.

Key responsibilities

• Check that every gate pass has valid documentation and follows the established procedures, including correct tariff charging, current and receipted invoices, valid delivery orders and port passes, and required management approvals.
• Ensure goods are released to the correct parties with proper documentation.
• Upload and print gate passes when required.
• Follow up on manual gate passes, payments and file closures involving credit facilities, and resolve client issues with minimal disruption.
• Escalate gate pass issues that could harm the process or team, and ensure completed gate passes are archived on time.
• Work with the gate pass team to keep workflow smooth, and sign off on gate passes in the absence of the Assistant Manager Customer Service and Documentation and the Yard Manager.
• Perform any other duties directed by management.

Required profile

• Bachelor's degree or diploma in Logistics and Supply Chain Management or a related field.
• 3 years of experience in a similar role.
• Experience with KWATOS is an added advantage.