Sales Account Manager (English and Swahili)

About the role

SITA, which powers airports, airlines and borders, is looking for a Sales Account Manager. The role drives profitable growth by identifying, pursuing and closing business opportunities for airlines, airports, ground handlers and governments, and acts as the trusted advisor and owner of the customer relationship.

Key responsibilities

• Drive sales activities according to short- and long-term objectives and own several accounts across multiple countries
• Develop and run documented account development plans, and build a sales pipeline with Marketing so that qualified leads are converted and forecasts stay accurate
• Build client relationships, understand customer needs and turn them into growth opportunities
• Manage large, complex deals, including financial structuring, negotiations and closing, and obtain business approvals
• Work with a virtual team in Business Development, Solution Design, Commercial, Bid and Pricing Management, delegating work and coaching colleagues
• Ensure services are delivered on schedule, resolve issues through the right owners, and support cash collection
• Stay compliant with internal and external ethics and share economic trends with clients

Required profile

• 5+ years of sales experience, preferably in the air transport industry or IT
• Experience building client relationships at Senior Executive and Senior Manager level, and growing client portfolios
• Proven track record of meeting or exceeding sales targets and managing large deals
• Excellent command of English and Swahili; French is a plus
• Minimum BA or equivalent business professional degree

What we offer

• Flex Week: up to 2 days a week working from home
• Flex Day and Flex-Location: up to 30 days a year working from anywhere in the world
• Employee Assistance Program and health support
• Professional development through platforms such as LinkedIn Learning, Pluralsight and Harvard Business Publishing
• Competitive benefits tailored to local market and employment status