Sales and Collections Intern

About the role

Tenakata, a licensed digital credit provider in Kenya, is looking for a motivated Sales and Collections Intern to support its branch operations. You will work closely with Business Development and Collections officers, gaining hands‑on experience in sales, customer service, and debt recovery within a fast‑growing fintech environment.

Key responsibilities

• Collaborate with Business Development Officers and Collections Officers to meet branch targets.
• Provide first‑rate customer service and assist with client onboarding.
• Support accurate and timely reporting of market feedback and management information.
• Contact debtors to receive payments and follow up on defaulters.
• Conduct customer education sessions and maintain strong client relationships.
• Generate and qualify sales leads through market research and cold calling.

Required profile

• Diploma or degree with a good general education level.
• Computer literacy.
• Educational background in Sales or Marketing.
• Previous experience in a related field is an advantage.
• Experience in a financial institution is a plus.

Required skills

What we offer

• Monthly stipend of KES 10,000.
• Professional development and mentorship in sales and collections.
• Exposure to digital credit services and financial inclusion initiatives.