Sales Consultant – Vehicle Sales

About the role

The Sales Consultant is the primary point of contact for prospective vehicle buyers at TMD Kenya. This role requires proactive lead generation, consultative selling, and a commitment to delivering an exceptional purchase experience from first contact through post‑delivery follow‑up.

Key responsibilities

• Prospect and generate new sales leads through field visits, cold calling, referrals, networking events and digital channels.
• Respond to inbound enquiries (walk‑in, telephone, digital) within one hour, qualify leads and maintain an up‑to‑date sales pipeline in the CRM.
• Conduct detailed needs analysis with customers, present tailored vehicle demonstrations and recommend suitable Isuzu models.
• Prepare accurate quotations, present pricing, financing options and trade‑in values, and negotiate within approved guidelines.
• Present financing, insurance and value‑added products, and follow up with customers through post‑delivery support.

Required profile

• Results‑driven and customer‑obsessed with a strong desire to achieve sales targets.
• Resilient under pressure and able to manage multiple opportunities simultaneously.
• Excellent communication and consultative selling skills.
• Accountable for personal sales results, customer satisfaction and long‑term retention.

Required skills

• Proficiency with a CRM system for pipeline management.