Senior Manager, Knowledge & Learning

About the role

Shujaaz Inc is seeking a Senior Manager, Knowledge & Learning to lead the organisation's learning agenda. You will work closely with Programme, Media, Communications and Business Development teams to embed evidence and insight into decision‑making, turning research into actionable recommendations.

Key responsibilities

• Translate research, audience insight and data into practical recommendations for programme improvement and organisational learning.
• Support the development of donor narratives, external knowledge‑sharing outputs and internal learning documentation.
• Collaborate with internal teams, donors, consultants and external partners to ensure evidence informs strategy.
• Strengthen processes for capturing, synthesising and communicating learning across the organisation.

Required profile

• At least 8 years of experience in applied research, strategic learning, monitoring, evaluation or evidence generation, preferably in international development, media, youth engagement or social impact.
• Proven ability to turn complex findings into clear, actionable language for diverse audiences.
• Intellectually curious, analytically rigorous and comfortable working across multidisciplinary teams.
• Strong collaboration and communication skills with internal and external stakeholders.

Required skills

• Experience with qualitative and quantitative research methods.