Social Services Specialist

About the role

International Justice Mission (IJM) is seeking a highly organized and motivated Social Services Specialist to lead survivor‑centered, trauma‑informed social services in Kenya. Based in Nairobi, the role supports survivors of police abuse and violence against women and children, ensuring they receive comprehensive psychosocial care throughout the justice process.

Key responsibilities

• Develop and implement social services strategies, policies and programs that promote survivor‑centred outcomes and trauma‑informed care.
• Provide technical leadership and oversight of survivor case management, guaranteeing timely, high‑quality services.
• Collaborate with government agencies, justice sector actors and community partners to strengthen victim and witness support systems.
• Lead training, capacity‑building and awareness initiatives on trauma‑informed care for justice and community stakeholders.
• Build and maintain strategic partnerships that enhance psychosocial support for survivors of violence.
• Deliver psychosocial support, crisis intervention, victim accompaniment and case planning.
• Support departmental planning, budgeting, monitoring, reporting and data management.
• Foster a collaborative, values‑driven, trauma‑informed team culture and contribute to cross‑functional initiatives.

Required profile

• Bachelor’s degree in Social Work, Counseling Psychology or related field (Master’s preferred).
• Minimum 7 years experience in trauma counselling, social work, human rights or justice sector programming.
• Proven experience (2–3 years) in supervising case management or similar functions.
• Strong understanding of survivor‑centred, trauma‑informed approaches.
• Excellent collaboration skills with government, justice and community partners.

Required skills