Technical Implementation Consultant

About the role

As a Technical Implementation Consultant at Vyntra you will bring our transaction intelligence platform to life for banks and financial institutions across the MEA region. The role is highly customer‑facing, combining hands‑on deployment, troubleshooting and advisory work both remotely and onsite.

Key responsibilities

• Deliver end‑to‑end technical implementation projects, ensuring solutions meet or exceed customer expectations.
• Work directly with customers throughout implementation, both remotely and onsite across the MEA region.
• Maintain advanced technical capability to implement and operate Vyntra solutions at a high level of competency.
• Design and deploy solutions to the required standard of quality.
• Understand customer requirements and advise on the best use of Vyntra’s solutions.
• Take ownership of technical issues, troubleshoot and drive problems to resolution.
• Educate and empower customers to maximise adoption of the solution.
• Provide service and support at levels 1/2/3 as needed.
• Collaborate closely with Project Managers, Business Analysts, Presales, Sales and R&D teams.
• Participate in pre‑sales activities, including RFP responses and proof‑of‑concept exercises.

Required profile

• Enjoy being at the heart of customer projects, solving problems and getting technology into production.
• Combine strong hands‑on technical skills with communication skills and judgement to work confidently with customers.
• Comfortable explaining technical concepts to both technical and non‑technical stakeholders and moving work forward without close supervision.
• Enjoy a mix of implementation, troubleshooting and relationship building across diverse cultures and environments.
• Experience within financial services, fintech or financial‑crime technology is an advantage.

Required skills

• Linux systems
• Python, PySpark and Bash scripting
• SQL and database manipulation
• Familiarity with ElasticSearch, Kafka, Oracle, MSSQL or MariaDB
• Strong troubleshooting and problem‑solving abilities