Telesales Agent (6-month contract)
Teleperformance · Nairobi
Job description
About the role
Join Teleperformance as a Telesales Agent in Nairobi to promote and sell client services over the phone. You will generate leads, close sales and contribute to achieving daily and monthly targets.
Key responsibilities
- Use persuasion skills to sell products and services to potential and existing customers.
- Develop relationships, encourage repeat sales and meet set sales goals.
- Document calls, leads, sales and other key metrics; analyse data to improve performance.
- Handle customer inquiries, complaints and provide professional support across multiple channels.
Required profile
- Minimum 1 year of experience as a Telesales or BPO sales/customer service agent.
- Proven track record of meeting sales quotas, preferably over the phone.
- Degree or diploma in a related field.
- Excellent written and verbal English (C1) with strong phone etiquette.
Required skills
- Proficiency in Microsoft Word.
- Proficiency in Microsoft Excel.
- Fast typing skills.
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Published 4 days ago
Expires 3 weeks from now
20 views · 0 interested
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Teleperformance
Nairobi