Vehicle Condition Inspector

About the role

ACV Auctions is seeking an enthusiastic Vehicle Condition Inspector who loves cars and enjoys explaining vehicle details to customers. You will be the face of the company, ensuring every inspected vehicle meets the highest standards of quality and transparency.

Key responsibilities

• Support initiatives that simplify and enhance the customer experience.
• Partner with a Territory Manager and a team of inspectors to conduct thorough inspections at dealerships, auctions, and off‑lease locations.
• Detect damage, missing parts, and mechanical issues, then prepare detailed condition reports with repair cost estimates.
• Assist the sales team in up‑selling and cross‑selling services and products.
• Maintain regular communication with dealers to build strong relationships and ensure client satisfaction.
• Travel to various sites, capture comprehensive photos, and upload them using the company‑issued smartphone.
• List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
• Onboard independent dealerships to use the digital auction platform.
• Perform additional duties as assigned.

Required profile

• At least 1 year of experience in the automobile field (body, paint, or mechanical repair) with a customer‑service background.
• Fluent in English (reading, writing, speaking).
• Ability to work outdoors for extended periods and perform manual labor (standing, lifting ≥25 lb, bending, squatting).
• Problem‑solving mindset, capable of working independently and within a team.
• Valid driver’s license, insured vehicle, and ability to drive both manual and automatic transmissions.
• Strong visual acuity to identify small defects on and under vehicles.

Required skills

• Automotive inspection
• Body repair knowledge
• Paint repair knowledge
• Mechanical repair knowledge
• Smartphone photography for vehicle documentation
• Use of ACV Auctions platform
• Web‑based application usage
• Manual transmission driving
• Automatic transmission driving

What we offer

• Opportunity to work with a growing company that values trust, transparency, and customer service.
• Dynamic work environment with extensive travel and interaction with industry professionals.