This job is no longer available
This job expired on 13/09/2026. It no longer accepts applications.
Waiter/Waitress – Customer‑Oriented Service
Recruitify_HR · Machakos
Job description
About the role
We are seeking a professional, customer‑oriented Waiter/Waitress to join a hospitality establishment in Nairobi. The successful candidate will deliver exceptional dining experiences through efficient service, accurate order handling, and attentive guest care.
Key responsibilities
- Greet and seat guests promptly, presenting menus and answering questions.
- Take food and beverage orders accurately and deliver them in a timely manner.
- Recommend menu items, promote daily specials, and upsell where appropriate.
- Address guest requests and resolve concerns to ensure satisfaction.
- Maintain cleanliness and proper setup of dining areas and service stations.
- Prepare bills, process payments, and ensure accurate order handling.
- Coordinate with kitchen and bar teams for smooth service flow.
- Assist with opening and closing procedures, including cash reconciliation.
- Collect customer feedback and perform any additional duties assigned by management.
Required profile
- Diploma in Hospitality Management, Food & Beverage Service, or a related field.
- Minimum 1 year of experience as a waiter/waitress in a busy restaurant or hospitality environment.
- Professional appearance, high integrity, and strong interpersonal skills.
- Ability to work well in a team, under pressure, and on flexible shifts.
Required skills
- Proficiency with hotel or restaurant management software.
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Recruitify_HR
Machakos
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