Business Development Manager – Commercial & Merchant Growth

About the role

Pycs is seeking a Business Development Manager to lead commercial and merchant growth initiatives in Kenya. You will shape and execute strategies that drive revenue, expand market presence, and build lasting partnerships across fintech, payments, banking and related sectors.

Key responsibilities

• Develop and implement business development strategies aligned with revenue and market expansion goals.
• Own monthly and quarterly revenue targets for assigned products, markets and accounts.
• Generate new business through networking, referrals, partnerships, prospecting and market research.
• Build and nurture relationships with merchants, corporates, banks, fintechs, SACCOs, remittance firms and other strategic partners.
• Manage the full sales cycle from prospecting to onboarding and activation.
• Identify and close strategic partnerships that create measurable revenue or transaction opportunities.
• Drive merchant performance by increasing activation, transaction volume, retention and re‑activation.
• Maintain an accurate sales pipeline in the CRM and provide weekly performance reports.
• Collaborate with Operations, Compliance, Finance and Technical teams to ensure smooth onboarding.
• Coach Business Development Executives and support team target achievement.

Required profile

• Bachelor’s degree in Business, Marketing, Finance, Economics or related field.
• 5+ years of experience in business development, sales or partnerships, preferably in fintech, payments, banking, SaaS or related technology.
• Proven track record of meeting or exceeding revenue targets.
• Strong professional network within fintech, payments, banking, SACCO, remittance, telecom or corporate sectors.
• Excellent negotiation, presentation and relationship‑management abilities.
• Experience mentoring or supervising sales/business development staff.

Required skills

• Proficiency with CRM and sales‑management tools.