HUB Coordinator – Global Admin Hub Lead

About the role

Welthungerhilfe is seeking a HUB Coordinator to establish, develop and manage its Global Admin HUB in Nairobi. The role is central to the ZAMI initiative, aiming to increase efficiency and compliance through standardised, digitalised administrative processes.

Key responsibilities

• Build, lead and continuously develop the Global Admin HUB and its team in Nairobi.
• Recruit, onboard and train HUB team members in coordination with the Head Office.
• Manage day‑to‑day operations, providing supervision, guidance and support to staff.
• Ensure timely, efficient and high‑quality service delivery according to Service Level Agreements.
• Support the phased transition and integration of operational processes and systems into the HUB.
• Act as the main liaison between the HUB, Country Offices and Head Office to ensure effective communication and alignment.
• Coordinate resolution of operational issues together with HUB teams and relevant stakeholders.

Required profile

• Proven experience in leading administrative or operational teams.
• Strong recruitment, onboarding and training capabilities.
• Excellent coordination and communication skills across multiple offices.
• Ability to manage processes, ensure compliance and meet service level targets.

Required skills

What we offer

• Fixed‑term contract of 1 year with strong prospects for extension.
• Opportunity to shape a central administrative hub for a leading humanitarian organization.
• Work in an international, impact‑driven environment based in Nairobi.