Personal Assistant to the CEO (Retail) – Nairobi

About the role

The client is a premium Made‑in‑Kenya accessories brand seeking an organised and proactive Personal Assistant to support the CEO in both business and personal matters. The role involves managing calendars, travel, correspondence and various administrative tasks while ensuring confidentiality and efficiency.

Key responsibilities

• Manage the CEO’s business and personal calendars, appointments and follow‑ups.
• Handle correspondence, inboxes and action points, ensuring timely completion.
• Coordinate local and international travel, including flights, visas, accommodation and itineraries.
• Prepare meeting briefs, organise documents and track action items.
• Maintain digital records such as expenses, receipts, contacts and documents.
• Build and maintain systems, trackers and workflows using Notion, CRM platforms and AI tools.
• Support personal and household coordination, including service providers and errands.
• Assist with company events, staff activities and basic social media content.

Required profile

• Bachelor’s degree or Diploma in Business Administration, Management, Communications or related field.
• Minimum 3 years experience as a Personal Assistant or similar coordination role.
• Experience supporting senior executives or entrepreneurs preferred.
• Strong calendar management, travel coordination and organisational skills.
• Proactive, dependable and able to manage multiple priorities with minimal supervision.

Required skills

• Notion
• CRM platforms
• AI tools such as ChatGPT or Claude
• Canva
• Phone photography
• Video or basic content creation