Remote Bilingual Virtual Assistant (English/French)

About the role

We are seeking a proactive, tech‑savvy Virtual Assistant who is fluent in English and French to support international founders, executives, and fast‑growing companies. The role is fully remote and focuses on delivering high‑quality administrative, executive, and customer‑support services across multiple time zones.

Key responsibilities

• Manage executive calendars, inboxes, and appointment scheduling.
• Provide professional written and verbal communication in both English and French.
• Handle customer support via email, chat, and ticketing platforms.
• Perform administrative and operational tasks, including CRM updates and workflow organization.
• Coordinate meetings and appointments across different time zones.
• Leverage AI tools such as ChatGPT, Claude, and Copilot to boost productivity.

Required profile

• Minimum 2 + years of experience as an Executive Assistant, Virtual Assistant, Customer Support Representative, or similar role.
• Bachelor’s degree preferred.
• Professional fluency in English and French (written and spoken).
• Experience working with international companies, startups, remote teams, or BPO environments.
• Strong written communication skills and business etiquette.

Required skills

• Google Workspace
• Slack
• Notion
• HubSpot
• Zendesk
• ClickUp
• AI tools (ChatGPT, Claude, Copilot)