Receptionist – Front Desk (Pharmacy)

About the role

Farma24 Pharmacy is looking for a friendly, organized, and professional Receptionist to serve as the first point of contact for customers, visitors, and callers. The role involves managing front‑desk operations, providing excellent customer service, and supporting day‑to‑day administrative activities.

Key responsibilities

• Welcome customers and visitors professionally.
• Answer and direct calls, handling inquiries.
• Manage appointments and visitor records where applicable.
• Receive and distribute mail, packages, and deliveries.
• Maintain a clean and organized reception area.
• Support basic administrative duties such as filing, photocopying, and data entry.
• Assist other departments with clerical tasks when required.
• Maintain confidentiality of company and customer information.
• Monitor and replenish front‑office supplies.

Required profile

• Certificate or Diploma in Business Administration, Front Office Management, or a related field.
• 0–2 years’ experience in reception or customer service (experience in a pharmacy/healthcare setting is an advantage).
• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to remain calm and courteous under pressure.