Debt Collection Agent (Administration)
Mogo Finance · Nairobi
Job description
About the role
The Debt Collection Agent (Administration) supports the finance team by managing debt collection administration, field assignments and customer interactions. The role is based in Nairobi and requires strong organisational and analytical abilities.
Key responsibilities
- Organise and co‑ordinate daily field assignments and update internal and external cases in the ERP system.
- Prepare regular field reports, generate field letters and reconcile expense reports.
- Assist customers visiting the office on repossessed units, negotiate payments and provide information.
- Upload photos of ads to online platforms, conduct external valuations and manage auction processes.
Required profile
- Diploma or degree in Business Administration or a related field.
- Strong desire to learn, professional drive and ability to work independently.
- Excellent communication skills in English and Swahili.
- Analytical and problem‑solving abilities.
Required skills
- Proficiency with Microsoft Excel.
- Experience using ERP systems for case management.
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Published 3 hours ago
Expires 1 month from now
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Mogo Finance
Nairobi
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