Call Centre Intern – Customer Service Role
Job Whisper · Nairobi
Job description
About the role
We are looking for a motivated Call Centre Intern to join our customer service team in Nairobi. The role involves handling outbound calls, addressing customer inquiries, and delivering accurate information about our products and services. You will work closely with senior agents to ensure timely resolution of issues and uphold high service quality. This full‑time, on‑site internship offers practical exposure to call handling processes and helps develop professional communication skills.
Key responsibilities
- Handle outbound customer calls to promote products and gather feedback.
- Resolve customer inquiries and complaints promptly.
- Provide accurate information on products and services.
- Maintain excellent customer service standards.
Required profile
- Excellent communication and interpersonal skills.
- Strong problem‑solving abilities.
- Previous call centre experience is an added advantage.
- Candidates residing within or near Lavington are highly encouraged to apply.
Required skills
- Microsoft Office
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Published 1 month ago
Expires 1 week from now
163 views · 3 interested
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Job Whisper
Nairobi
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