Head of Sales – Enterprise Revenue Growth (Individual Contributor)

About the role

Our client, a leading global CX management company, is expanding its footprint across East Africa. They are looking for a high‑calibre enterprise sales professional to drive accelerated revenue growth in Kenya and the surrounding region.

Key responsibilities

• Own the full enterprise sales cycle – from opportunity identification to contract signing.
• Originate, structure and close multi‑year, multi‑geo BPO and CX deals ranging from $5M to $20M+ ACV.
• Build a qualified pipeline within the first 30‑60 days and secure anchor enterprise clients.
• Develop and execute a repeatable, scalable go‑to‑market motion for the region.
• Travel across East Africa to engage prospects and nurture relationships.
• Position the company as a strategic partner to large organisations and influence C‑suite decision makers.

Required profile

• Proven track record of closing large enterprise deals ($5M‑$20M+ ACV) in BPO, CX, contact‑centre or managed‑services environments.
• Experience structuring multi‑year, multi‑country contracts with complex commercial and legal frameworks.
• Deep understanding of the Kenya/Africa BPO market and an established network across key sectors.
• Extensive experience selling AI‑led propositions and engaging C‑suite stakeholders.
• Strong commercial acumen with the ability to price and negotiate high‑value deals.
• Bachelor’s degree in Business, Technology, Engineering, Data Science or related field; MBA is a plus.

Required skills