Accounts Assistant, Dispatch

About the role

A leading Oil and Gas company, recruited by Stratostaff East Africa, is looking for an Accounts Assistant, Dispatch for a fixed-term contract in Nairobi. The role processes customer orders and coordinates stock availability so that products can be loaded and released on time, supports market demand, prevents stock-outs and provides timely sales reporting to optimise truck utilisation.

Key responsibilities

• Attend weekly toolbox meetings with staff and contractors and report near misses and incidents to maintain safety.
• Conduct scheduled facility inspections and implement QMS, EMS and safety requirements.
• Liaise with Sales, Customer Service and Distribution teams on order confirmations, releases and delivery schedules.
• Receive, consolidate and communicate orders accurately, verify the legitimacy of collection parties against approved signatories and territory manager confirmation, and record customers in the customer register.
• Issue loading orders to the warehouse team, invoice loaded quantities and send export orders and truck details to the clearing and forwarding agent within 30 minutes of loading.
• Issue released export entries to customers and drivers within 30 minutes of receiving them, and prepare the daily sales and dispatch report.
• Handle security seals and induct new drivers and customers on order registration, document processing and delivery note returns.

Required profile

• Bachelor's degree in a business-related field; CPA (K) or ACCA is an added advantage.
• At least two years' experience in customer service or front office activities.
• Good numerical skills, strong attention to detail and accuracy, and a customer service orientation.
• Strong communication, planning and coordination skills, and high integrity.
• Commitment to HSSEQ requirements and ability to work under pressure to meet deadlines.

Required skills

• SAP
• Microsoft Office