Accounts Receivable Officer

About the role

Royal Mabati Factory Limited is hiring a full-time Accounts Receivable officer based in Mombasa. The role covers invoicing, collection, reconciliation, reporting and customer relationship management, using ERP systems such as SAP, Tally, ERPNext, Zoho, Oracle and QuickBooks.

Key responsibilities

• Invoicing and claims: collect and verify invoices and supporting documents from all branches, check claim forms, delivery notes and invoices against scheme rules, approve and batch invoices in the ERP/AR system, and keep documents backed up and filed.
• Reconciliation: record and allocate customer receipts (bank, MPESA, cheque, RTGS), reconcile customer accounts monthly, resolve billing and pricing disputes, and prepare month-end AR reconciliations and sub-ledger to general ledger reports.
• Credit control: monitor the AR aging report, follow up overdue invoices, enforce the company credit policy, and follow up co-pay collections, rejections and resubmissions for corporate clients.
• Customer relations: maintain professional relationships with customers and distributors, communicate invoice status and POD issues, handle returns and credit note complaints, and support onboarding of new customers.
• Reporting: prepare weekly and monthly AR reports, franchise and compliance reports, and WHT/WVAT summaries; provide data for internal and external audits.
• Compliance: adhere to financial policies, accounting standards and statutory requirements, keep financial data confidential, and use ERP systems to post and validate entries.

Required profile

• Bachelor's degree in Accounting, Finance, Commerce or a related field.
• CPA (K) or equivalent professional qualification (ACCA, CCP).
• Minimum 3 years' experience in Accounts Receivable, preferably in manufacturing or FMCG.
• Strong knowledge of Kenyan tax laws (VAT, WHT, WVAT compliance).

Required skills

• Proficiency in Tally, SAP, ERPNext, Zoho, Oracle or similar accounting software.
• Understanding of accounting principles and AR workflows.
• Numerical and analytical skills, strong organization and time management.
• Ability to work independently and in a fast-paced team.