Administration Officer

About the role

A leading logistics company, recruited through Stratostaff East Africa, is looking for an Administration Officer in Nairobi. The officer is the first point of contact for the company, provides administrative support in the office and reports to the Human Resources and Administration Officer.

Key responsibilities

• Act as the reception point for customer phone calls, greeting and answering them promptly, professionally and politely
• Manage and record petty cash and submit it to finance for replenishment on time
• Support the HR department in organizing office events and conferences, including sourcing service providers and venues
• Ensure the confidentiality and security of files and filing systems
• Maintain office safety and hygiene standards together with the cleaners, security guard and office assistant
• Record the central registry book and coordinate the dispatch of files and packages with courier services
• Order office and kitchen supplies, keep an inventory, update calendars and prepare meeting rooms
• Organize airport transfers and coordinate the movements of visiting client staff with the drivers
• Keep records of office expenses and costs, and carry out other duties assigned by the supervisor

Required profile

• Proven experience as a receptionist, front office representative or similar role
• Diploma or degree
• Solid written and verbal communication skills
• Professional attitude and appearance
• Resourceful, proactive, organized and able to multitask and prioritize
• Customer service attitude

Required skills

• Proficiency in the Microsoft Office Suite
• Hands-on experience with office equipment such as shredders, photocopiers and printers