Administrative Operations Assistant

About the role

The Administrative Operations Assistant supports the Administration Officer in delivering day‑to‑day operational administration for Save the Children Kenya. Working at the Kenya Country Office, the role ensures the front‑desk functions run smoothly and that office standards are maintained.

Key responsibilities

• Manage the front desk full‑time, operate the switchboard and direct calls to the appropriate staff.
• Greet and welcome all visitors, directing them to the relevant personnel.
• Maintain a tidy, clean front office and ensure meeting rooms are well‑arranged.
• Send and receive mail and parcels, keeping a detailed tracker.
• File and organise front‑desk documents and maintain records.
• Monitor and replenish stationery, office supplies and consumables according to re‑order levels.
• Assist the admin team in identifying cost‑effective solutions for kitchen, cleaning, maintenance and repair expenses.
• Support daily and monthly deep‑cleaning activities and general office maintenance.
• Ensure the office opens and closes on schedule and report any concerns promptly.
• Consolidate repair requests each month and follow up to ensure timely completion.

Required profile

• Ability to work under the supervision of the Administration Officer.
• Willingness to follow established Administration Standard Operating Procedures.
• Strong organisational skills and attention to detail.

Required skills