Administrator & Receptionist

About the role

A growing floriculture business, represented by its client through The Partnership Agency, is looking for an Administrator & Receptionist for its Nairobi office. The role reports to the Operations Manager and covers the day-to-day running of the office, acting as the first point of contact for clients, suppliers, visitors and other stakeholders.

Key responsibilities

• Manage the day-to-day administration and smooth running of the Nairobi office.
• Receive and professionally attend to visitors, clients, suppliers and other stakeholders.
• Handle incoming calls, emails, correspondence and general office communication.
• Coordinate office supplies, stationery, kitchen requirements and other administrative needs.
• Maintain physical and digital filing of invoices, permits, correspondence and other company documents.
• Support the Operations team with order documentation, export records, schedules and other administrative requirements.
• Coordinate meetings, appointments, boardroom arrangements and visits by international buyers and suppliers.
• Liaise with suppliers and service providers on office requirements and follow up on deliveries and services.
• Keep accurate office records and support coordination between the Nairobi office, the farm and other internal teams.
• Assist with basic administrative and operational reporting and keep the office organised and well-equipped.

Required profile

• Diploma or degree in Office Administration, Secretarial Studies, Business Administration, Public Relations or a related field.
• Minimum 3 years' experience in administration, reception or office coordination.
• Experience in a flower farm, agricultural, logistics, export or related environment is an added advantage.
• Excellent communication and telephone etiquette, strong organisational and record-keeping skills, and a professional, customer-focused approach.
• Ability to multitask, work independently and manage a busy office environment.

Required skills

• Proficiency in Microsoft Word, Excel and Outlook/email.
• Other office applications.

Candidates apply by submitting their CV through the career page; only shortlisted candidates will be contacted.