Assistant Housekeeper
Severin Hotels · Mombasa
Job description
About the role
The Assistant Housekeeper ensures rooms, public areas and laundry are guest‑ready at Severin Sea Lodge, a 188‑room beach resort in Mombasa. Reporting to the Executive Housekeeper, you will maintain high standards of cleanliness and guest service.
Key responsibilities
- Inspect arrival, stay‑over, VIP and departure rooms, perform evening turn‑down and release rooms to Front Office on time.
- Maintain lobby, walkways, public toilets, pool, restaurants and the Imani Dhow restaurant presentation throughout the day.
- Control house and guest linen, guest‑laundry turnaround and staff uniform presentation.
- Report and follow up on room and public‑area defects until resolved.
- Manage cleaning supplies, guest amenities and chemicals, ensuring proper storage and usage.
- Brief and coach room attendants and supervisors on guest handling, hygiene, security and phone usage.
- Set duty rosters aligned with occupancy to keep standards high and staff fully occupied.
Required profile
- Minimum 3 years experience in hotel housekeeping, including supervisory roles.
- Hands‑on experience with room inspection and release to front office.
- Ability to lead shifts, including early starts, weekends and public holidays.
- Clear English communication for team briefings and coordination with Front Office.
- Legally authorized to work in Kenya.
Required skills
- Proficiency in housekeeping standards and procedures.
- Ability to manage cleaning supplies, chemicals and inventory.
What we offer
- On‑site work at Severin Sea Lodge on Bamburi Beach, Mombasa.
- Leadership of a housekeeping team in a 188‑room beach resort.
- Career growth opportunities within Severin Hotels.
- Competitive compensation package aligned with experience.
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Published 4 hours ago
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Severin Hotels
Mombasa
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