Associate Director, Strategic Engagement and Support

About the role

The Associate Director, Strategic Engagement and Support acts as a senior strategic resource to the COO and partners with the Operations leadership team. The role enhances executive engagement, provides strategic insight, and ensures coherent narrative across the Operations portfolio.

Key responsibilities

• Deliver timely research, analysis and synthesis on operational, institutional and sectoral developments relevant to Operations.
• Identify emerging themes, stakeholder considerations and opportunities that affect COO engagements and Operations positioning.
• Prepare executive briefing packs, talking points, speeches, presentations and stakeholder profiles for high‑priority internal and external engagements.
• Develop and steward a clear portfolio‑level narrative that articulates Operations purpose, priorities, achievements and contribution.
• Partner with functional leaders and Communications to create consistent, audience‑appropriate materials and maintain a purposeful digital profile.
• Capture commitments and follow‑up actions from strategic engagements and route them to appropriate owners.

Required profile

• Degree‑level education or equivalent professional experience.
• Substantial experience providing strategic advisory, research, briefing or thought‑leadership support to senior executives in a complex, globally distributed organization.
• Proven experience working across programmatic and operational functions in the nonprofit, philanthropy, international development or related mission‑driven sector.