Associate Technical Specialist - Adhesives

About the role

H.B. Fuller is looking for an Associate Technical Specialist in Nairobi to support customer applications, technical service activities and market development across East Africa. The role builds expertise in adhesive products, application equipment, substrates and manufacturing processes, working closely with Sales, Marketing, R&D and customers to deliver technical support, product training and innovative solutions.

Key responsibilities

• Support customer application trials, product demonstrations and troubleshooting
• Help customers choose products, select application methods and answer equipment questions
• Analyze performance data and prepare technical reports and presentations
• Conduct customer training on products, applications and equipment use
• Collaborate with sales teams on key accounts and business opportunities
• Take part in market research, industry events and trend identification
• Support new product launches and give feedback to Marketing and R&D

Required profile

• High school diploma with 4+ years of relevant technical experience, or an Associate/Technical degree, or a Bachelor's in Chemistry, Chemical Engineering or a related field
• Basic understanding of manufacturing processes, equipment or industrial applications
• Authorization to work in Kenya and willingness to travel as required
• Preferred: Bachelor's in Chemistry, Chemical Engineering, Materials Science or related; at least 1 year of experience or training in adhesives, application equipment, machinery or substrates; technical certification; experience supporting customer-facing technical projects or product demonstrations

Required skills

• Strong communication, analytical and problem-solving skills
• Ability to learn technical concepts and work in a team