Chief Technology & Product Officer

About the role

The Chief Technology and Product Officer provides technology, product and AI leadership for Living Goods, a global benchmark for digitally enabled community health systems. The role holds technology and product strategy as a single accountability, working with governments and the program team to turn priorities into digital products and platforms that work at scale within government systems. It reports to the CEO and sits on the Global Executive Team, overseeing the Director of Software Engineering, the Head of Products and AI, and the Director of Digital Health and Government Partnerships.

Key responsibilities

• Set and own a single technology and product strategy, prioritize the digital investment portfolio, and define the build, buy, partner or adopt policy
• Manage technology budgets and cloud spend within restricted donor funding, and track technical debt
• Own the product roadmap and delivery governance, embed hypothesis-based testing, and ensure products generate data on use and impact
• Set architecture and engineering standards for scalable, interoperable, offline-capable solutions, oversee engineering quality and cybersecurity, and manage technology risk
• Lead a responsible AI strategy, roll out the data platform, and oversee data governance, quality, security and privacy
• Strengthen community health information systems with ministries of health and national digital health authorities, and lead the transition of platforms into government ownership
• Build government technical capacity, promote interoperability and open standards, and influence technology decisions on government-owned, third-party and open-source platforms
• Partner with donors and technology partners, contribute to fundraising proposals, represent Living Goods in policy forums, and communicate technology work to non-technical audiences
• Lead, coach and develop teams across engineering, product, data and digital health, and build leadership and succession plans

Required profile

• 15+ years of progressive technology and product leadership, including large-scale digital transformation
• 8+ years in senior leadership roles across engineering, product, data and technology organizations
• Proven track record of building or turning around a product management function
• Experience leading teams of 15+ across multiple countries
• Experience engaging governments, donors and global partners on technology strategy
• Strong understanding of Africa's digital ecosystem and health system landscape

Required skills

• Deep technical expertise in software engineering, data architecture, cloud infrastructure and systems integration
• Accountability for AI-enabled products at organizational scale, including AI strategy and governance in a high-stakes field such as health