Community and Operations Coordinator

About the role

Brites Management Services is hiring a full-time Community and Operations Coordinator based in Nairobi, with regular movement around Kajiado and Machakos counties. The role covers community outreach, field coordination, beneficiary support and reporting.

Key responsibilities

• Carry out community outreach to identify needs, challenges, opportunities and potential beneficiaries, and build relationships with community members, local leaders and stakeholders.
• Mobilise community members and stakeholders to take part in programmes, meetings and activities, and facilitate meetings, forums, focus group discussions and training sessions.
• Gather community feedback and concerns and communicate them to the relevant team.
• Coordinate day-to-day field activities, make sure schedules, venues and materials are ready, and visit Kajiado, Machakos and other assigned locations regularly to monitor progress.
• Support the identification, registration and coordination of beneficiaries, and respond to their enquiries professionally.
• Maintain records of activities, attendance, beneficiaries and field visits, and prepare brief field reports and activity updates.
• Keep forms, registers, photographs and attendance records complete and submit them on time.
• Communicate programme information and schedules clearly, coordinate with internal team members and escalate concerns and challenges to the supervisor.

Required profile

• A qualification in Community Development, Social Work, Education, Administration, Communication, Business or another relevant field.
• Previous experience in community mobilisation, fieldwork, customer relations, administration or operations coordination.
• Direct experience working with communities, beneficiaries or stakeholders is an added advantage.

Applications are made by sending a CV to the employer's recruitment email; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates are contacted.