Credit Controller (Interior Design)

About the role

Career Directions Limited (CDL) is hiring a Credit Controller for its Interior Design department in Nairobi, Kenya. The role manages the end-to-end order-to-cash cycle, including billing, credit control, collections, account reconciliation, credit risk and tax compliance. It also deputizes for the Head of Finance when needed, supporting month-end close, management reporting, cash-flow management, statutory compliance and supervision of junior finance staff.

Key responsibilities

• Billing and invoicing: prepare accurate invoices from contracts, LPOs, deliveries, milestones and variations; issue electronic tax invoices and credit notes; verify pricing, quantities, discounts and taxes.
• Credit control and collections: manage the debtors' ledger, follow up overdue accounts, negotiate payment plans and recommend suspension of supply or legal action.
• Credit risk: manage credit applications, KYC and references, recommend credit limits and terms, and advise management on credit risks.
• Customer accounts: reconcile monthly, process credit notes, refunds and write-offs, and keep complete supporting documentation.
• Contract management: track retentions, advances, guarantees and variations, and reconcile contract amounts against invoices and payments.
• Tax and statutory compliance: ensure correct tax treatment, support VAT preparation, reconcile withholding taxes and keep sales records accurate.
• Reporting: prepare debtors' ageing and collections reports, maintain cash-flow forecasts, monitor DSO and overdue balances, and support expected credit loss assessments.
• Deputizing for the Head of Finance: support month-end and year-end close, budgets, forecasts, statutory filings and liaise with auditors, banks, regulators and tax authorities; supervise and coach junior finance staff.

Required profile

• Bachelor's degree in Commerce, Accounting, Finance or a related field; CPA (K) or ACCA qualification.
• 5-7 years' experience in credit control, accounts receivable or a related finance function, including at least 2 years in a supervisory or team-lead capacity.
• Experience in month-end closing, management accounts, cash-flow forecasting and statutory compliance.
• Desirable: construction, fit-out or contracting background; experience with retentions, contract variations and milestone billing; experience managing large corporate or retail accounts; previous deputizing for a Finance Manager, Financial Controller or Head of Finance.

Required skills

• Practical knowledge of Kenyan tax requirements (VAT, electronic tax invoicing, withholding tax).
• ERP/accounting systems such as Sage, SAP Business One, Microsoft Dynamics/Navision, Odoo or QuickBooks.
• Strong Excel skills, including pivot tables, lookups, reconciliations and reporting.
• Good understanding of IFRS, especially revenue and receivables accounting.