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Debt Collection Officer – Branch

Ideon Limited

New
Senior 🇬🇧 English

Job description

About the role

Ideon Limited is hiring a full-time Debt Collection Officer for its branch in Westlands, Kenya. The role covers managing delinquent loan accounts and carrying out debt collection and recovery activities within the branch.

Key responsibilities

  • Manage delinquent loan accounts within the assigned branch.
  • Carry out timely debt collection and recovery activities.
  • Reduce overdue balances and prevent accounts from falling into arrears.
  • Follow up on outstanding payments and negotiate repayment arrangements.
  • Achieve branch portfolio-at-risk (PAR) and arrears reduction targets.

Required profile

  • Diploma or degree in Business Management, Finance or a related field.
  • At least 3 years of experience in branch or field debt collection.
  • Proven ability to recover delinquent accounts and negotiate repayments.
  • Strong communication, negotiation and follow-up skills.
  • Ability to work towards collection targets and deadlines.

To apply, candidates send their CV and portfolio by email to the contact given in the original advert.

Questions fréquentes

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Published 3 days ago

Expires 3 weeks from now

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Ideon Limited