Deployment Officer - Single Data Entry (SDE) Programme

About the role

The Single Data Entry (SDE) project improves the quality and efficiency of supply chain data entry across MSF's operations, using QR codes and OCR to automate data capture. The Deployment Officer leads and coordinates its field implementation in designated missions, based in Nairobi and working in person and remotely, with frequent travel (up to 75% of the time). The role reports to the SDE Deployment Manager.

Key responsibilities

• Prepare and follow up on pre-deployment readiness checklists and inspect site readiness (e.g. pharmacies and warehouses)
• Coordinate with field focal points for resources and run on-site deployment, including user onboarding, Go-Live support and troubleshooting
• Bridge field leadership, IT and supply teams, facilitate change management and support capacity transfer to field teams
• Prepare training materials, deliver in-person training and webinars, and run Training of Trainers workshops
• Monitor adoption metrics, report KPIs (time-to-deploy, adoption rates, error reduction, user satisfaction) and feed lessons learned back to the product team
• Keep deployment materials adapted to local contexts (connectivity, language, literacy)

Required profile

• Degree in Supply Chain, Project Management, IT Systems, Pharmacy Stock/Warehouse management or a related field
• At least 2 years of project deployment experience, preferably with new digital tools in complex field environments
• Minimum 1 year of MSF field experience in supply chain, logistics or pharma
• Fluent English; French is essential; Spanish or Arabic an asset
• Organised, agile problem solver, independent and mobile, with strong cross-cultural communication skills

Required skills

• Understanding of supply chain workflows, especially stock management
• Capacity building and knowledge transfer
• Familiarity with UniField, Isystock or similar MSF tools preferred

What we offer

• Salary of EUR 27,145 at HQ Grade 8, with a 2% annual increment up to 10 years
• Work-life balance benefit of EUR 620 to 1,159 per month, plus 25 days annual leave and school fees benefits for eligible dependents
• Pension contribution of 10%, medical and disability insurance, relocation support and annual home leave ticket
• Flexi-hours, up to 2 days working from home, training and mobility opportunities

Applications close on 27 November 2026 and must include a letter of motivation and a CV in a single PDF; the closing date is 27 November 2026.