Desktop, Network, and CCTV Technician

About the role

The Desktop, Network, and CCTV Technician will install, maintain, and repair office computers, local area networks, and video‑surveillance systems for Print Shop in Westlands, Nairobi. This role supports end‑users, manages network infrastructure, and ensures security camera systems operate reliably.

Key responsibilities

• Set up, configure, and repair desktop computers, laptops, printers, and office software; resolve hardware and network connectivity issues.
• Manage user accounts, password resets, and access permissions.
• Install, configure, and maintain LAN/WAN networks, switches, routers, and patch panels; run and terminate Cat5e/Cat6 cabling.
• Configure IP addressing, subnets, DHCP, DNS, and remote access/port forwarding.
• Install and position analog and IP security cameras; set up and program NVRs and DVRs.
• Monitor storage capacity, hard‑drive health, and video retention schedules; perform preventive maintenance on network racks and UPS power backups.

Required profile

• Diploma or Certificate in Information Technology, Computer Science, Electrical/Telecommunications Engineering, or a related field.
• Hands‑on experience in IT support, structured cabling, and surveillance deployment.

Required skills

• Desktop computers, laptops, printers
• LAN/WAN, switches, routers, patch panels
• Cat5e, Cat6 structured cabling
• IP addressing, subnets, DHCP, DNS, remote access
• Analog and IP security cameras, NVR, DVR
• UPS power backup maintenance