Execution Coordinator

About the role

Cargill's Ag & Trading enterprise connects producers and users of grains and oilseeds worldwide through origination, trading, processing and distribution, and offers farmer services and risk management solutions. The Execution Coordinator works in Kapseret, Eldoret, Kenya, executing a limited scale of customer service activities for a single site team. You will handle clerical and administrative tasks that help optimise complex customer orders and resolve order or delivery issues.

Key responsibilities

• Perform complex administrative or clerical tasks supporting improvement projects and commitments, with a basic understanding of customer service practices and procedures.
• Participate in executing customer service strategies and inform customers about order status, invoices and other information needed to complete the sale.
• Handle invoicing, payment processing, buyback purchase and sale agreements for working capital solutions, stocks management, reconciliation and reporting.
• Maintain and update tools, systems and databases supporting accurate customer demand forecasts, shipments and inventory management.
• Handle complex clerical, administrative, technical or customer support issues with minimal supervision, escalating only the most complex ones.

Required profile

• Bachelor's degree in Accounting, Finance, Supply Chain and Logistics or a related field.
• Minimum of four years of related work experience.
• Flexibility to work outside an assigned workstation in Kapseret, Eldoret and to travel within Kenya.
• Experience overseeing a subset of day-to-day customer service activities is beneficial.

Required skills

• Proficiency in ERPs, data analytics and AI fluency.
• Expanded verbal and written communication skills.

Candidates apply by sending their CV and cover letter in English through Cargill's careers site. The company welcomes applications from people with disabilities and states it will never ask for money during hiring.