Head of Sales – Enterprise Revenue Growth (Individual Contributor)

About the role

Our client, a leading global CX management company, is looking for a high‑calibre enterprise sales professional to drive accelerated revenue growth across Kenya and East Africa. This is a frontline, individual‑contributor position focused on originating, structuring and closing large, multi‑year BPO deals.

Key responsibilities

• Own the full enterprise sales cycle from prospecting to contract signing for deals ranging from $5M to $20M ACV.
• Build and maintain a qualified pipeline within the first 60 days.
• Structure multi‑year, multi‑country agreements with complex commercial and contractual terms.
• Engage C‑suite stakeholders across key sectors and influence decision‑making.
• Establish the company as a credible strategic partner in the region.

Required profile

• Proven track record of closing large enterprise deals ($5M‑$20M+ ACV) in BPO, CX, contact‑centre or managed‑services environments.
• Demonstrated experience in multi‑year, multi‑country deal structuring.
• Strong network and deep understanding of the Kenya/Africa BPO market.
• Extensive experience selling AI‑led solutions across industries.
• Bachelor’s degree in Business, Technology, Engineering, Data Science or related field; MBA advantageous.

Required skills