HR Officer - Manufacturing

About the role

The HR Officer manages day-to-day HR operations, covering recruitment, employee relations, performance management, training, compliance and industrial relations. The role ensures the organization runs with a productive and engaged workforce while staying compliant with labour laws and company policies. It suits someone with at least 3 years of HR experience in a manufacturing environment.

Key responsibilities

• Handle employee grievances, disciplinary actions and investigations, and track dispute trends to recommend process improvements
• Run end-to-end recruitment for production and administrative staff, including screening, interviewing, onboarding and manpower planning
• Support performance appraisals and Performance Improvement Plans (PIPs)
• Coordinate training and development programmes, including regular health and safety training
• Keep HR practices compliant with labour laws and prepare for labor audits, NSSF, SHIF and regulatory inspections
• Maintain employee records and assist with payroll accuracy, leave administration and employee queries on benefits
• Support the Health & Safety team with safety compliance, accident prevention and incident investigations

Required profile

• Bachelor's degree in Human Resources, Industrial Relations, Business Administration or a related field
• Minimum 3 years of HR experience in a manufacturing setting
• Strong knowledge of labour laws and experience handling grievances and disciplinary cases
• Good understanding of health and safety regulations in industrial settings

Required skills

• Knowledge of payroll processes, training programmes and workplace safety regulations
• Proficiency in HRIS, Microsoft Office and employee management systems
• Problem-solving, conflict resolution, communication and negotiation skills