Income Auditor - Hotel Revenue

About the role

Accor is hiring a full-time Income Auditor in Nairobi (Westlands) to audit and verify all hotel revenue streams and support revenue control across the property. The role covers rooms, food and beverage, banquets, laundry, fitness centre, business centre and other operating departments.

Key responsibilities

• Audit and verify all hotel revenue streams, including rooms, food and beverage, banquets, laundry, fitness centre, business centre and other departments.
• Prepare and distribute the Daily Revenue Flash and other management reports.
• Review and reconcile city ledger accounts, credit card transactions, MPESA collections and bank remittances.
• Audit daily Night Audit reports and revenue summaries for completeness and accuracy.
• Verify complimentary rooms, house-use rooms, room rates, allowances, paid-outs and negative postings.
• Conduct room reconciliations and review occupancy reports against housekeeping records.
• Audit F&B transactions, including voids, cancellations, discounts and package postings.
• Verify General Cashier reports, cash movements and banking records.
• Monitor compliance with hotel policies, procedures and internal controls, and investigate revenue discrepancies, late charges, skippers and unusual account movements.
• Prepare monthly journal entries, reconciliations and supporting schedules, and reconcile loyalty program transactions and provisions.
• Take part in surprise cash counts, spot checks and inventory exercises, keep audit documentation organised and help train team members.

Required profile

• Bachelor's degree in Accounting, Finance, Commerce or a related field.
• Professional accounting qualification (CPA, ACCA or equivalent) is an added advantage.
• Minimum 2-3 years' experience in income or revenue audit, general accounting or a similar finance role in the hospitality industry.
• Strong understanding of hotel revenue cycles, internal controls and auditing procedures.
• Excellent analytical, problem-solving and reconciliation skills, with integrity, accuracy and attention to detail.

Required skills

• Working knowledge of hotel systems such as OPERA and POS systems.
• Proficiency in Microsoft Excel and other financial reporting tools.
• Ability to work independently, meet deadlines and maintain confidentiality.