IT Support & Operations Manager

About the role

The IT Support & Operations Manager will ensure the smooth operation of all IT systems supporting the office, warehouse and supermarket. You will be responsible for configuring Odoo, managing Google Workspace, and providing first‑line support to staff.

Key responsibilities

• Configure and maintain Odoo modules (Sales, Inventory, Purchasing, basic Accounting).
• Keep product, price list, customer and supplier data accurate.
• Build and run reports on sales, margins and stock levels.
• Train and support users across the office, warehouse and supermarket.
• Manage user roles and access rights within Odoo.
• Administer Google Workspace (users, groups, security, 2FA, policies).
• Maintain laptops, shared PCs, printers and local networks.
• Oversee website, domains and basic system integrations.
• Manage cameras and basic security systems in stock rooms.
• Provide first‑line IT support and coordinate with external vendors.
• Propose and implement small IT improvement projects.

Required profile

• Degree from a reputable institution.
• Minimum of 5 years relevant experience.
• Mid‑level professional.

Required skills

• Odoo configuration and administration.
• Google Workspace management.
• Network and hardware (laptops, PCs, printers) support.
• Website and domain administration.
• Basic security camera system handling.
• First‑line IT support and vendor coordination.